CoachLogix Bug Reporting
We currently offer a form for you to fill out in the event you encounter a bug. This form will help you report bugs for our web-based app only. iOS/Android app reporting is coming soon!
Bug Report Form
Report any bugs or issues you encounter immediately via our bug reporting form. Here you can send us a detailed description of any bugs that you encounter.
This form includes required fields for you to fill out about the bug. The form asks you to provide:
- An issue title. Pick a name that succinctly describes your issue.
- The email used in your CoachLogix account.
- A description of what happened. Briefly summarize what kind of account you have, and what you were trying to do when you ran into the issue.
- The steps you took so we can recreate what happened. Break down each step in more detail here.
- A screenshot of what you see. This helps our team solve your issue more quickly!
- The URL of the page you are on. Just copy and paste from the address bar when you take the screenshot.
- The device you are using. (Mac/PC, iPhone, Android) For now, this should just be Mac or PC - iPhone and Android are coming soon!
- The browser you are using if you find a desktop bug. It helps us to know if you're using Chrome or Safari or Edge, etc.
- And any other information you think is useful for us to sort out. The more information we have, the better!
Example Form Answers
In-App Chat Support
If you are unsure of the required information in the form above, you may also user our in-app chat support feature. Please include steps to reproduce the issue with screenshots, page URLs, and user emails if possible and one of our agents will help you.